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Web-Based Reservation Systems and Association Membership Platforms
GuestServe Inc. runs the popular, real-time, web-based reservation system and association management platform known as
GuestServe. The use of our easy-to-use subscription software allows our customers to achieve dual purposes in the
Hospitality Sector:
- To promote and process reservations for Accommodations, Dining, Events and many other Travel Operations and;
- To promote and manage association memberships and web portals through a single 24/7 platform
With 14 years in the business, our team knows what pains are common to all tourism operators and organizations - and we
have done something about it - GuestServe is our answer to your tourism business challenges.
In the service of providing reservation utilities, a tourism operator can obtain guest reservations through their own website
and other syndicated online channels with full metrics on conversion origins. GuestServe is the chosen reservation system of
several brand name prestige hotels, B&B associations, restaurants, tour operators, and
conference planners. We also provide reservations for many other businesses in the accommodations industry including condos,
vacation rentals, cottages and guesthouses. In our home area of Niagara alone, we serve over 250 tourism clients making us
by far the largest supplier of reservation services.
In our capacity as a membership management system, we have a proven multi-year track record managing the official
municipality-endorsed web portal for the world-famous city of Niagara Falls. Our services include full membership profile
management, reporting, banner ad programs, itinerary planning, content management and a host of other mission-critical
services. We have also developed management tools for large memberships in distinct silos of the tourism
industry like B&B associations.
Are you overworked trying to manage the reservations for your tourism-related business? Are you looking for a way
to congregate a collection of tourism-related properties into one centrally-managed platform?
Automate Now With GuestServe!
8 Reservation Solutions
We presently offer reservation solutions to the following tourism operators:
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1 Amazing Association Management System To Bring It All Together
If you are a Destination Marketing Organization or a Visitor and Convention Bureau looking for a best-of-class web
portal to manage your memberships online, look no further: Contact Us Today
Value Proposition
We will:
- Provide professional online reservation services for accommodations, associations, tour operators, restaurants, conferences & special events
- Offer solutions that are easily implemented to customer websites
- Work with customer webmasters as needed to ensure our services are properly installed
- Provide custom website designs or lower-cost templated website design services for our customers
- Offer optional built-in email blast and analytics services
- Constantly improve and develop our software based on user feedback and share these improvements for all users at no additional direct cost
- Make requested customizations to individual accounts as required for reasonable service fees
- Operate security protocols that encompass known industry best practises
- Provide detailed quotations on time
- Provide multiple payment options
- Provide phone-facilitated reservation services as an optional add-on
- Respond immediately to any notification of a system-generated errors
- Advise clients of new updates to their accounts
- Offer FREE unlimited email support for all accounts
We will not:
- We will not force users to make unnecessary software purchases to use our software
- We will not require customers to invest in special hardware just to use our systems
- We will not require customers to use our system exclusively
- We will not take commissions or transaction fees unless requested as a payment option
- We will not store credit card information after transactions are completed
- We will not share any account information with any 3rd. parties
And most importantly, we WILL:
- Act professionally and courteously, because you deserve no less from your chosen web services company
Customer Testimonials
GuestServe is the system of choice for all of our hotel properties and we manage some of the the biggest hotels in Niagara
Falls including the exclusive Embassy Suites.
- Stefanie B.
Online Marketing Manager
Embassy Suites Hotel
We have used GuestServe Conference Version since 2002 to book our association's annual conference. Thousands of our
members have selected and booked their itineraries using GuestServe. We highly recommend the service to other associations in
need of a web-based reservation solution.
- Mary W.
The Reading Association

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