GuestServe Inc. is a leading provider of online reservations for accommodations of all sizes, including Inns. Our ability
to customize a solution bodes extremely well with the boutique nature of our Inn clients. Our online
reservations system is the chosen reservation system for several of Niagara's most prominent Inns along with several
prominent members of Ontario's Finest Inns including the prestigious Oban Inn & OSpa and Keefer Mansion Inn.
The GuestServe Online Reservations System has been built in part on the feedback of our users and features:
[GuestServe Inc.] is a good, solid, innovative and technologically current company and we truly enjoy working with them. I
would highly recommend [GuestServe Inc.] to anyone requiring the services they offer.
- Si Wai Lai, Owner/Director The Oban Inn & OSpa
The Inns Version of GuestServe is perfect for properties with less than 30 rooms. As Inns are larger than B&Bs and
generally smaller than hotels, our system currently features the best elements from both the B&B and Hotel versions of our
software. Essentially, we have found that Inns enjoy the best
of customizations that result from Hotel requests as well as customizations requested by our Bed and Breakfast clientele. For
example, we recently upgraded the hotel version of GuestServe to allow hotel reservation staff to control package details in
addition to their daily room rates. This new solution enables staff to control package descriptions, images, rates and
availability by adding a premium to existing room costs. We felt this would be a beneficial feature for the Inn Version of
GuestServe and updated it accordingly. We feel strongly that the fact that GuestServe is constantly being refined and
improved is a key feature of GuestServe and have found over the past several seasons that the Inns version has benefited
significantly from this approach.
- No commissions, no transaction fees on our base packages
- No software to install, no special computer hardware required
- Ability to manage your Inn through a secure webpage from anywhere in the world
- Simple to link to and from your existing website
- Simple management of your lodgings, reservations, rates and more
- Easy-to-use contacts database
- Accept credit card details over the internet
- Easy syndication across multiple websites
In addition, the Inn Version of GuestServe is also compatible with our sister services, Merlin Metrics and Ripplemail. Both
Merlin Metrics and Ripplemail have been designed to complement the reservation services that are primary to an Inn.
In short, Merlin Metrics tracks where reservations are originating and Ripplemail allows for further contact with guests and
mailing list members. As a group these 3 key services enable our Inn clients to take online reservations, track the origin of
their online reservations and then send additional promotions to guests who have already made an online reservation. This
service in combination with customizations from the Hotel and Bed and Breakfast version make the Inn Version of GuestServe a
great choice for any Inn looking to maximize their potential for online reservations.